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Fequently Asked Question

If you have any needs, please contact us, we provide professional service for you immediately.

  • Q. How long can I get the feedbacks after we sent the inquiry? 

    We will reply to you within 48 hours in the working day.
  • Q. Are you a direct manufacturer or trading company?

    We have a factory, we also have our own international sales department. we produce and sell all by ourselves.
  • Q. What products can you offer?

    We are a professional manufacturer and exporter focused in the development and production of water dispensers, chest freezers, Oxygen Concentrator and vehicle refrigerators.
  • Q. Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.
  • Q. How to guarantee the quality of your goods?

    Our products comply with international ISO9000 standards and we have CE, CB certifications. We will do the inspection after every process.for the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.
  • Q. How about the capacity of your company?

    We have 2 main production lines and 2 production lines specializing in customization. High Productivity (per day), 400 water dispensers, 300 freezers per day.
  • Q. What’s the payment term?

    When we quote for you,we will confirm with you the way of transaction,fob,cif,cnf,etc. for mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.the most common way is by t/t. l/c is also acceptable.
  • Q. How to deliver the goods to us?

    Usually, we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other countries.of course if your goods are very urgent, the Ningbo airport and shanghai airport are also very nearby.
  • Q. Where are your products mainly exported to?

    We are based in the high grade and high end market. Our products comply with international ISO9000 standards and we have CE, CB certifications. Our products are mainly exports to Southeast Asia, Middle East, Africa,Eastern Europe and Latin America.

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